Effective Date: July 4, 2026

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Welcome to Sip Ritual. These Terms & Conditions ("Terms") govern your use of our website and the purchase of products from Sip Ritual. By accessing our website or placing an order, you agree to be bound by these Terms.

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If you do not agree with these Terms, please do not use our website.

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1. About Sip Ritual

Sip Ritual is an online retailer offering specialty teas, herbal products, and related goods.

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2. Eligibility

By placing an order, you confirm that you are at least the age of majority in your province or territory of residence or have the permission of a parent or legal guardian.

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3. Product Information

We strive to provide accurate descriptions, photographs, and pricing for all products. Because tea and botanical ingredients are natural agricultural products, variations in appearance, aroma, flavour, colour, and harvest characteristics are normal and do not constitute defects.

We reserve the right to correct any errors, inaccuracies, or omissions and to update product information at any time without prior notice.

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4. Orders

All orders are subject to acceptance and product availability.

We reserve the right to refuse or cancel any order for reasons including, but not limited to:

• Product availability

• Pricing or typographical errors

• Suspected fraudulent activity

• Payment authorization issues

If your order is cancelled after payment has been processed, you will be refunded the amount paid where applicable.

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5. Pricing

All prices are listed in Canadian dollars (CAD) unless otherwise stated.

Applicable taxes and shipping charges are calculated during checkout.

Prices may change without notice.

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6. Shipping

Shipping times are estimates only and are not guaranteed.

Sip Ritual is not responsible for delays caused by shipping carriers, weather, customs, labour disruptions, or other circumstances beyond our reasonable control.

Customers are responsible for providing accurate shipping information. Additional costs resulting from incorrect addresses may be the responsibility of the customer.

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7. Returns & Refunds

Our Returns & Refund Policy forms part of these Terms & Conditions.

Please refer to our dedicated Returns & Refund Policy for complete details.

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8. Traditional Herbal Information

The information provided on this website regarding tea, herbs, botanicals, and traditional herbal practices is offered for educational and informational purposes only.

References to traditional uses are drawn from historical herbal traditions, including but not limited to Traditional Chinese Medicine, Ayurveda, and Western herbalism. These descriptions are not intended to diagnose, treat, cure, or prevent any disease and should not be interpreted as medical advice.

Always consult a qualified healthcare professional before using herbal products if you are pregnant, nursing, have a medical condition, or take prescription medications.

Individual responses to herbs and botanicals may vary.

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9. Food Allergies

Our products may be processed, packaged, or stored in facilities that also handle common allergens.

Although we take reasonable care in handling our products, we cannot guarantee that any product is completely free from cross-contact with allergens.

Customers with severe allergies should exercise appropriate caution.

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10. Intellectual Property

All content on this website—including text, product descriptions, photographs, graphics, logos, branding, and design—is the property of Sip Ritual unless otherwise noted.

No content may be copied, reproduced, distributed, or used without prior written permission.

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11. Limitation of Liability

To the fullest extent permitted by applicable law, Sip Ritual shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of this website or our products.

Nothing in these Terms limits any rights that cannot be excluded under applicable law.

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12. Website Availability

We make reasonable efforts to keep our website available and accurate but do not guarantee uninterrupted access or that the website will always be free of errors or technical issues.

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13. Privacy

Your use of our website is also governed by our Privacy Policy.

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14. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes become effective upon posting to this website.

Your continued use of the website following any updates constitutes acceptance of the revised Terms.

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15. Governing Law

These Terms are governed by the laws of the Province of British Columbia and the applicable laws of Canada.

Any disputes arising from these Terms or the use of this website shall be subject to the jurisdiction of the courts of British Columbia, unless otherwise required by applicable law.

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16. Contact Us

If you have questions regarding these Terms & Conditions, please contact us using the contact information provided on our website.