Privacy Policy

Effective Date: July 4, 2026

Sip Ritual ("we," "our," or "us") is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.

By using our website or purchasing our products, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you interact with our website, we may collect:

Personal Information

Name
Billing and shipping address
Email address
Phone number
Payment information (processed securely through our payment providers—we do not store your complete payment card information)

Order Information

Products purchased
Order history
Shipping preferences
Customer service communications

Website Usage Information

We may automatically collect information such as:

IP address
Browser type
Device information
Pages visited
Time spent on our website
Referring website
Cookies and similar technologies

2. How We Use Your Information

We use your information to:

Process and fulfill orders
Provide customer support
Communicate about your order
Improve our website and customer experience
Prevent fraud and protect our business
Comply with legal obligations
Send promotional emails if you have subscribed or otherwise consented

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails.

3. Cookies

Our website uses cookies and similar technologies to improve website functionality, remember your preferences, analyze website traffic, and enhance your shopping experience.

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.

4. Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share your information with trusted third-party service providers only as necessary to operate our business, including:

Payment processors
Shipping carriers
Website hosting providers
Email marketing services
Analytics providers

These service providers are permitted to use your information only for the services they perform on our behalf.

We may also disclose information where required by law or to protect our legal rights.

5. Data Security

We take reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we take appropriate precautions, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Privacy Rights

Subject to applicable law, you may have the right to:

Request access to your personal information
Request correction of inaccurate information
Withdraw consent where applicable
Request deletion of your personal information, subject to legal and business record-keeping requirements

To exercise these rights, please contact us using the information below.

8. Third-Party Services

Our website may contain links to third-party websites or use third-party services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing personal information.

9. Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

If we become aware that we have collected personal information from a child without appropriate consent, we will take reasonable steps to delete that information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, technology, or legal requirements.

The updated version will be posted on this page with a revised effective date.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us using the contact information provided on our website.

If you are not satisfied with our response to a privacy concern, you may also contact the Office of the Privacy Commissioner of Canada.

12. Consent

By using our website or providing personal information to Sip Ritual, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy, subject to applicable Canadian privacy laws.